FAQs

General

How much do I need to know about wine?

You need to know that you like it but you by no means need to be an expert. If you enjoy drinking wine then you're already doing great.

I tried one of my wines and I loved it! Should I tell others?

Yes. Please do. Go. Now. 

I wasn't so keen on a bottle from my order. Can you help?

Of course - Our Vintner Guarantee states that if you're not in love with a bottle you've purchased from us we'll credit you without question. 

I want to host my own tasting. Can you help?

We consider ourselves to be gurus. Wine gurus. Relationship gurus. You name it. And we would definitely be able to give you some tips to help set up your tasting at home. Drop us an email at hello@vintner.london and we'd be happy to help. 

You lot seem fun! How can I get in touch with you?

You're too kind. You can send us an email at hello@vintner.london and we will always get back to you. Don't worry, we're not the type to leave you on "Read."

Shipping & Delivery

How many bottles come in a box?

That's a good question. We pack all of our orders in either 6 bottle or 12 bottle boxes that have been designed specifically to ensure your wines arrive safe and sound. Your wine will be safest if it travels with friends, so we'd always recommend ordering in multiples of 6 or 12. 

How much do you charge for delivery?

We charge £6.50 per order under £60. After that, delivery is on us!

Where can you deliver?

We're able to delivery to most addresses within mainland England, Scotland & Wales. We provide your contact details to our couriers so that they're able to contact you directly if they're having trouble with delivering your wines.

How long will it take for my wines to arrive? I'm thirsty!

Tell us about it! Usually orders within London are delivered within 48 hours of you placing them, but this can sometimes vary. Outside of London, we say to allow up to 5 business days.  

Are you able to deliver to multiple addresses?

Sure! But we do require a new order for each delivery address so that we're able to keep track of all of the moving pieces. If you were wanting to place an order for as a gift, you just need to update the shipping address at the time of placing your order.

Trivia

In which year was Dolly Parton's 13th studio album, "Jolene" released?

1974.

What are the two main ingredients of a Dark and Stormy cocktail?

Dark Rum & Ginger Beer.

What number is a baker’s dozen?

13.

Which Stephen King novel takes place mostly in the fictional Overlook Hotel?

The Shining.